Help Scout

A friendly shared inbox with AI help for customer support

Help Scout gives small teams a shared inbox, help center, and live chat, with AI drafts and an inbox assistant that suggest replies your team can review and send. Optional AI resolutions answer simple questions so people can focus on the tricky ones.

Available on

WebiOSAndroid

Pricing

Free plan (5 users, 1 inbox, 1 Docs site); Standard $25, Plus $45, Pro $75 per user/mo; AI resolutions $0.75 each

Free tier available

Freemium pricing

Price checked Oct 27, 2026

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Source

Official pricing page

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